At TruRinse Carpet Cleaning, we believe that everyone deserves a quality carpet cleaning at a time and price that works for you. And we want to always be providing the best possible cleanings we can. This company was created after our founder, Matt Ashdown, realized that traditional processes weren’t the most effective or good for your carpet. So he went back to the basics, and that’s how the TruRinse Approach was born! 

 

We apply the basic science of cleaning so that we can consistently get dirt and grime out of your carpets. Many years ago, Matt decided to try something different in his cleaning approach. These small details mattered way more than he initially thought. And to this day we still apply this knowledge inside of the TruRinse Approach. 

 

What is this small detail you may ask? It is the literal motion used with the carpet wand on your carpets, combined with correct suction and equipment in your truck mount to ensure that the water leaves with the carpet cleaner and isn’t left behind. 

 

Incorrect Wand Movement in the Flood & Suck Method Leaves Your Carpets Soaked & They Will Take Forever to Dry 

 

Traditionally, a carpet cleaner will come to your house, vacuum your carpet (and charge you an additional fee for this), wet it with a cleaning solution of some kind, and then use the Flood & Suck Method. This is when the technician places the carpet cleaning wand close to their body, pushes it forward, and then pulls it back towards them. 

 

What’s happening with every push forward, your carpet gets flooded with water, and the pull back is supposed to suck up that water. Sounds pretty logical, right? 

 

Here’s why the Flood and Suck method doesn’t actually help get your carpets truly clean.

 

1. Low Water Return

Flood and suck literally means the flooding of your carpet, but that also means that because that water is sitting longer than usual even a few seconds, it soaks into your carpet pad, and the technician has to make lots of passes over a single area to get that water out. 

That process is incredibly time consuming, so the next option becomes air-drying. That’s why dry times have traditionally been so long because carpet cleaners do not know how to clean with the application of the industry’s technology. 

 

You have a life to get back to living; waiting for your carpets to dry over 24 hours, or even overnight, is not practical. Our average dry times tend to be 6-8 hours and that’s because we can take up to 95% of the water with us.

 

2. Increased Friction

 

Loads of friction on your carpet at any one time can do more damage than good, so the repeated back and forth motion can wear your carpets out faster. That also means that if your carpet cleaning company is using a solution that suds up, bubbles will be created, leading to more water being required to get the solution out of your carpets.

 

This leads to more water being left behind, particularly if they are not using their cleaning wand with the right suction in their truck mount. Getting the minor details of the science of carpet cleaning process right can determine the difference between an ok clean and an AMAZING clean. 

 

3. Suds Lead to Crunchy Carpets

 

When there’s a lot of suds in your carpet it’s almost impossible to get all of it out, and nobody likes crunchy, tacky carpet after a carpet cleaning. When soap gets left in your carpets it makes the fibers sticky, so your carpet will look, feel, and BE dirty much faster. Suds left behind attract dirt, grime, and residue. If you are seeing trails or pathways shortly after a clean, you either have really dirty shoes or your carpets were not truly cleaned or truly rinsed. At that point, you might wonder if getting the carpet cleaned was worth it at all.

 

But carpet cleanings don’t have to be followed by regret. In fact, at TruRinse, we guarantee that you’ll be amazed! So why is it that we can guarantee what others hope for, but can’t promise? It’s because we dove into the science of it all, and we’ve replaced the flood and suck method with the TruRinse Approach

 

The TruRinse Approach is The Best Method to Give You the Fastest Dry Times

 

Our approach combines technology, the science of cleaning all-natural products, and our expertise paired with best practices. Here are some other small details that make a huge difference in AMAZING results each and every time we clean.   

 

1. Wand Motions

 

Rather than pushing and pulling the carpet cleaning wand, our technicians place the wand away from the body, then pull it towards their body. One motion on one area. This motion, along with our high-powered truck mount and hot water, is what’s going to truly rinse your carpets without flooding them. 

 

*Even if other carpet cleaners do this it also comes down to the correct settings and equipment in the back of their truck mounted system to leave nothing but truly rinsed carpets behind.*

 

2. We CHAT (The Core Components of the Science of Carpet Cleaning) 

 

CHAT is an acronym for the 4 parts of carpet cleaning: Cleaning solution, Heat, Agitation, and Time. When you maintain the balance of all four components, carpet cleaning suddenly becomes a breeze.

  1. C: We use our pet-friendly, all-natural Spotter Bottle Cleaning Solution.
  2. H: We allow the 210-230 degree water do all the work so we don’t have to go pass after pass over your carpets; that’s our heat component.
  3. A: Agitation comes from the carpet raking we do after we’ve applied the solution onto your carpet. 
  4. T: Time is applied between when the solution is sprayed down and when we go over your carpet with the wand. This gives the solution time to do the hard work for us, so all we have to do is truly rinse your carpets clean. 

We’ve found the perfect combination of all four components to ensure that your carpet is clean. Truly cleaned means truly rinsed™.

 

3. Our Specialized Equipment

 

We combine our steam cleaning with our specialized truck mount that’s set to just the right PSI, with the right wand, and the right settings and process order so your carpets are left clean and free of contaminants, pet spots, food spills, grease, normal dirt, and stain, along with anything else that doesn’t belong on clean carpets or even upholstery. 

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4. Expertise & Knowledge Applied to Every Service

 

Other carpet cleaning companies don’t require certification, but at TruRinse, we spent years refining this process and we spend hundreds of hours teaching and training our technicians. That way, regardless of who comes to your home, you can count on quality and consistency. Our goal from the beginning has been that you can have a reliable clean each and every single time you work with TruRinse, so you can focus on more important things in your life, things you actually love doing. 

 

If you’ve been burned by carpet cleaners in the past, but are in dire need of a good cleaning, give us a try! We’ve taken Matt’s 20 years of experience to adapt and refine the carpet cleaning process so you’re getting thoroughly rinsed, clean, and soft carpets. We have also been voted the #1 carpet cleaning company here in Utah Valley for the last 5 years in a row. 

 

Don’t believe us? Check out what other people are saying about our approach, or book your appointment today at trurinse.com, or give us a call at (801) 226-6827. We guarantee you’ll be amazed!

Angela K.
Angela K.
Ive used tgem 3 times.... Carpets look great.nice staff.read more
Martha S.
Martha S.
The guys did an... excellent job. They were thorough and quick. Very pleased with the cleaned carpets. Dried fast! Back in within 24 hours. Thank you Vince and Colby! Cream colored carpet, 3 hounds and lots of people traffic make for a challenge; you made it look flawless.read more
Spencer C.
Spencer C.
The attention to detail... with a vacuum, spray solution, a carpet rake to work out any trouble areas and the cleaning process is far superior to a company that spells their name forward or backwards the same. Love their up front pricing… compared to the service fees on top of “specials” that others have had. Technician was clean, wore booties, was respectful of my time and questions I had. I’m a happy customer.read more
Robyn M.
Robyn M.
This is the second time... we’ve hired this company and they’ve gone above and beyond both times. We had Andrew clean our carpets today and he was so positive, professional, attentive, and generous. The carpets look amazing. He was able to get crushed slime out of our master bedroom carpet and toddler urine out of my daughter’s bedroom. 😂 You would never know how much my kids abuse these carpets based on these “after” pictures. Thank you, Andrew and the TruRinse team who set up the appointment and communicated so clearly. I will continue to recommend you to everyone I know and will be reaching out in the future for another cleaning! Also, I REALLY appreciate the very clean, fragrance free, natural salt product you use! It cleans so well without any of the junk!!! 👏👏👏read more
Susan H.
Susan H.
Matt with TruRinse make... my carpet and tile floors look like new!! He did such a great job! I highly recommend Matt and his company!read more
melanie S.
melanie S.
Jacob cleaned my carpets... better than they have ever been cleaned before he did an excellent job!!!read more
Stephanie M.
Stephanie M.
Blake did a fantastic... job! He was prompt, professional and communicative!read more
Austin
Austin
Kaleb just cleaned our... couch. He was fantastic and great with our kids as well. We will definitely be TruRinse customers for the long term.read more
Francesca M.
Francesca M.
Absolutely excellent.... Both Blake and Colby were kind and professional. The service was quick and the rug turned out better than new. Very grateful for their efficiency and kindness.read more
Brad K.
Brad K.
Matt came to the house... to clean and stretch carpets. He was awesome! Not only was he very polite, careful and timely but he also did an amazing job with everything. Solid job, highly recommend!read more
Leann B.
Leann B.
Kaleb and Derek cleaned... a very stained area of children's bedrooms and stairs. It looks perfect. Can believe it. Thanks!read more
Toni C.
Toni C.
Had the TruRinse team... out again to spring clean my carpets and chair! Our technician was very knowledgeable and very kind, he took extra care making sure our baseboards and door frames weren’t scuffed from the hoses!!! Our carpet and chair look brand new again! Thanks again TruRinse team, we will never use anyone else!!!read more
Krista W.
Krista W.
I loved the guys who... came to do carpets and my sofa. I didn’t think the sofa was so dirty until it was clean againread more
Heather S.
Heather S.
My daughter spilled some... black paint on her bedroom carpet. I worked at it for 2 days trying to get it out with no success. A friend of mine gave me TruRinse’s number and they came right over and was able to get the spot out!! They are the ONLY carpet cleaners I’ll ever use.Thank you Matt!!read more
Mary anne G.
Mary anne G.
We REALLY got our... money's worth!! The carpets are cleaner than they've ever been since original instalation 18 years ago... and we have kids and dogs!read more
Syria De La C.
Syria De La C.
Phenomenal job! Great... service!!read more
JR
JR
Jacob was really great... to work with. He walked through the process with us and did a very thorough job. Turned out awesome!read more
Ariel W.
Ariel W.
Professional, all stains... removed job well done. Will use services again Thank you!read more
Sheryl R.
Sheryl R.
After a bad experience... with a well known carpet cleaning company, I was referred to TruRinse by a family member. I am so impressed with their service and knowledge. They have been so helpful with our home as well as our rentals. Matt came over to do some repairs after it was cleaned and it looks fantastic! I am a customer for life!read more
Karen H.
Karen H.
We were so impressed... with the quality of work that was performed on our carpets. We had a bad stain in one area and they were able to completely remove the stain. We will definitely use this company again. Riley and Caleb were very friendly and professional.read more
Heidi R.
Heidi R.
Kaleb and Derek did a... great job! The carpets look amazing!read more
Megan R.
Megan R.
Andrew was on time,... efficient and friendly . Great serviceread more
Megan J.
Megan J.
TruRinse did a great... job. They were prompt, efficient and friendly.read more
Autumn M.
Autumn M.
I had them come and... clean my carpets and spot clean my couch before I moved out. Blake did an amazing job was very professional and made it look like it was brand new carpet got the stains out of my couch as well. I couldn't believe how clean it was very impressed and the price was just as good very low cost for an amazing clean and fresh smell not a bunch of chemical smells either a very clean fresh smell i love it. I will most definitely use them again and will be recommending them to everyone.read more
Katie T.
Katie T.
Jacob did the most... amazing job cleaning my carpet. He was on time and was incredibly professional through out the entire experience. THANK YOU trurinse ◡̈ i’ll definitely recommend you to my family!!read more
Beth L.
Beth L.
Been using TruRinse... since they began. Comparable to ZeroRez, but local—we like that!read more
Ash P.
Ash P.
Jason was quick and... professional, did an awesome job.read more
Ashlee S.
Ashlee S.
Vince and Brady did a... great job! Our carpets look amazing.read more
Jacob T.
Jacob T.
I Bought the TruRinse... Solution Spray Bottle from Andrew and it work's AMAZING it has helped me clean up many spot's no matter if it is Soda, juice, throw up, or anything else that need's cleaning it is the very first thing that I try and it work's great BUY IT thank you Andrew and thank you TruRinse!!read more
Marti I.
Marti I.
Friendly and very... professional service. Thank you Blake for making our carpet look so good.read more
Vaughn C.
Vaughn C.
Excellent service;... prompt, courteous, friendly and professional. We had our carpet cleaned and stretched. Our carpet had several ripples and all have been completely eliminated. Our carpet looks like new. We are very satisfied. Outstanding work.read more
Trisha K.
Trisha K.
Oh my word these guys... are awesome! I heard about them from a friend who does daycare and decided to give them a try (i have used other in the past, usually disappointing-zerorez was sadly the worst)... I asked for the same technician she used (Jacob) just to be on the safe side, but was assured all their technicians are great ;).... these guys were kind, professional, fast and my carpets look BEAUTUFUL! After a huge Easter party, we had silly putty, baby food pouch splatter, throw up etc, i mean my carpet was rough! So got i called the next day lol! They were able to come out when i needed and really did a fabulous job! Thankyou sooo much!!! Supernice that they cared they did their job they didn't add any extra fees, not for anybof those spots, nothing! Way to run a good business!:)read more
Gina W.
Gina W.
I got online Sunday... afternoon to find a carpet cleaner who didn't use chemicals and saw TruRinse. I reached out to them in a message. Promptly Monday morning I got a text saying they could come that same day. Not only did they arrive at the appointed hour, but they were kind and helpful. They listened to my needs and did a great job! I would definitely recommend them! From start to finish, we are so pleased!read more
Lariana A.
Lariana A.
Excelente servicio. Muy... amablesread more
Lindi M.
Lindi M.
Great customer service... from beginning to end. Booking an appointment was easy and the technicians were on time and great to work with. I love that my house doesn’t smell like chemicals but my carpet is clean!read more
Andalin B.
Andalin B.
We are very happy with... this service. Matt did an exceptional job removing soap residue. Carpet looks great! Highly recommended!read more
Tracey B.
Tracey B.
I am so impressed with... TruRinse carpet cleaning. Vince was my technician and he took such good care to clean my carpets. He attended to the smallest detail!read more
Samantha M.
Samantha M.
We are thrilled with... TruRinse! Blake did an AMAZING job with our carpets, stairs and couch. Blake was very knowledgeable and honest with the many questions we had. He was also very punctual, polite and professional.The person who booked our appointment was very kind and made booking a breeze. Once the carpet dried, it looks and feels brand new! We will absolutely use TruRinse again and be recommending them to all of friends and family. Thank you!!read more
ROB A.
ROB A.
We are very happy with... the carpet cleaning work they did. Blake and Colby were good to explain the process, take care to make sure the hoses didn’t mark anything and that we were happy with the result. We will definitely use Turin’s again.read more
Angelique E.
Angelique E.
Vince and Colby were... awesome! Polite and efficient. The carpets look incredible. We will definitely use TruRinse again.Thank you!read more
Maggie H.
Maggie H.
Kaleb and Allan did an... incredible job! I am in shock with how clean my rugs and sectional are! They cleaned our tile floors and the grout is a completely different color than before because it was so dirty! I didn’t realize how dirty my floors were! I am SO impressed and thrilled with my clean house!read more
Tami W.
Tami W.
Jed did a really great... job. He was very friendly and thorough!read more
Melissa
Melissa
Vince and Andrew were... great! So accommodating, respectful and quick. I will use TruRinse every time I need my carpets cleaned. Also, did you know they can stretch your carpet if you have waves? Not the same day as cleaning but it’s a service they offer.read more
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