Frequently Asked Questions
TruRinse™ is happy to answer any questions you may have about the process, your appointment, and what to expect. Find answers to common questions here.
F.A.Q.
Frequently Asked Questions
Do you charge by square foot or by area?
We charge by square foot. In our monthly specials, you’ll see us refer to these spaces as “rooms.” Each room is equal to 200 square feet. Rooms consist of living rooms, bedrooms, hallways, stairs, etc. Spaces larger than 200 square feet may count as more than one room.
Are there any additional charges for services?
We have no hidden fees. But there may be additional charges for specialty treatments such as urine pet treatment, stain removal or to apply protectant to your carpet after cleaning.
How often should I clean my carpet?
If it’s dirty clean it! We recommend that you clean your carpets every 6 months. Just like you change your oil every 3000 miles, you clean your carpets every 6 months. Maintenance is the key to saving your carpet!
How long is the drying time?
We quote a 6-8 hour dry time but dry time can vary depending on air circulation in your home and the humidity outside.
How long does the cleaning take?
Cleaning time can vary depending on how soiled your carpet is and how many areas you are having cleaned. Typically, a 3 area clean can take anywhere between 1-1/2 hours.
What does your name mean?
TruRinse means that we truly rinse your carpet of any contaminants, soil, or anything left behind by previous cleaners.
What kind of process do you use?
We fall under the category of truck mounted hot water extraction or steam cleaning system.
Do you clean area rugs?
We have two methods of cleaning. We can hand wash fine, delicate rugs such as oriental rugs, wool etc.. Other types of rugs we can clean on site with the same process we use to clean your regular carpet. Prices vary depending on what you are having cleaned.
What forms of payments do you take?
We accept cash, check, and debit/credit cards but there is a $5.00 fee to process a card and require payment at the time of service.
What is your guarantee?
The only guarantee we have is that you will be amazed!
What do I need to do before you come?
We ask that you have any small furniture pieces moved out of the areas you would like to have cleaned. We do a pre-vacuum but ask that you have any large debris picked up before we arrive. We do not move furniture due to liability issues, but our technician will clean around larger pieces that are not moved.
Book Your Appointment
Contact us today to get your appointment scheduled for any of our services!
Does Cleaning Carpets Make Them Dirtier?
Believe it or not, some people believe that cleaning carpets reduce your carpet's lifespan, or make them dirtier. The reality is that trying to deep clean your carpet without professional help can make your carpet dirtier over time. This is because not every homeowner...
How to Know its Time to Clean Your Tile & Grout
Knowing when it's time to clean your tile & grout can be tricky. We have a few ways that make it easy for you to know your tile is begging to be cleaned. At TruRinse, we have cleaned thousands and thousands of square feet of tile & grout, and we apply the...
How to Know if Your Carpet Cleaner is Actually Good at Cleaning
What makes a good carpet cleaner here in Utah? There are many carpet cleaners in Utah which can make it difficult to know which ones are actually good at carpet cleaning. Here are a few things to keep in mind when selecting the professional carpet cleaner for...
How to Get Your Home Ready for Easter
Spring has sprung, Easter will soon be here and it is time to get our homes ready for the Easter holiday. Easter is the second busiest holiday of the year and a time for inviting guests to come for a visit. Doing that deep spring cleaning is surely at the top of the...
How to Use the TruRinse Solution Spotter Bottle to Maintain Your Vehicle
Outside of your home, your vehicles are where you spend a good majority of your time. Driving to work, grocery shopping, picking the kids up from soccer practice, and taking your pets to the vet are all daily activities that invite dirt, mud, spills, and smells into...
How to Keep Your Furniture Looking New with Kids and Pets
Your home is a reflection of your life, you make your memories there, raise your kids, play with your pets and host family get togethers. Homes are meant to be lived in, not just looked at, unless you are in the Parade of Homes. You know your home is meant to be lived...
It's Easy as
to book your appointment
Phone
Text Us
(385) 375-7907