Why Our Customers Choose TruRinse®

TruRinse® Carpet Cleaning Reviews & Customer Experiences

We love helping our customers with all their home cleaning needs, so they can focus on doing the things they enjoy!   

Weston C

As a contractor, I love consistency and a good price. These guys are it. TruRinse is amazing. Just check out the photos I attached. They salvaged this really dirty carpet and made it look new. From scheduling, to price, to appointment reminders, they have it dialed in. They don’t mess around when delivering top notch service.

Kimberly B

I’m very happy with the service I received from TruRinse-both from the administrative /scheduling team and the technicians who cleaned my carpets. All involved were total professionals and were courteous and kind. Will absolutely hire them again!

Mark H

Great service and removed so much dirt from our ducts it was crazy. Couldn’t believe they were that dirty. Nice job!

S. Powell

I called and scheduled an appointment, not knowing the extent of the damage my cat had done in my living room. After the front was clean Matt actually cleaned the back of the carpet and gave us new padding. The room is wonderful. If you have cat urine smell and need professional help, call this team. They are Super Heroes!!!

W. Perschon

Jordan did an amazing job and was very professional and thorough. The protectant they recommended last time made a big difference and he was able to get a terrible stain out on the first pass with their super powerful system. Thanks!!


Exceptional! Scott and Tyler were the best! Keep up the great service!

John Harris

Holy COW! Our carpets look amazing! Our carpet is almost 20 years old and we’ve had several companies come in over the years – We keep threatening to replace it, but after today – It’s good to go another 20! Scott was so polite and professional. We’ll be calling them for upholstery soon.


I’m a college student renting a basement apartment and TruRinse was with in my price range. They went far beyond my expectations in cleaning our carpets. Matt the carpet cleaning expert that came to our house was super friendly and explained how their carpet cleaning system works as he was cleaning. They used corner guards as to not scratch our walls. At the end I was so impressed I left him a tip, which he said was two much and gave half back. I don’t know about all the employees of TruRinse but if they were all like Matt the world would be a better place!

Wow! I just had my carpets cleaned by TruRinse and they look like they are brand new! I have several monkeys, I mean children, running around and there were so many spots and even paint on my carpet. I was sure that getting them cleaned would help, but that I’d still have spots. I was wrong, they look absolutely as beautiful as the day we moved in! Thank you so much TruRinse, I will be calling again in the future for all my carpet cleaning needs!


Matt and Kyle came to my house today to clean my carpet and couch. When they left the carpet and couch looked better than they ever did. I am thrilled.


Thank you so much for the wonderful job you did with my carpet — Scott was truly a magician, in my very well used family room! The service was professional and friendly. I will definitely be calling again.


TruRinse THANK YOU so much for the superior service done by the technician Scott and your incredible products and prices. I have already referred your Company to several friends of mine. Keep up the good work and soon you will become Utah’s # 1 Company for carpet cleaning. You are definitely the only Company I will do business with when it comes down to my carpet.


I had my carpets cleaned this morning by a couple of your young men. I just wanted to tell you what a good job they did. They were so nicely dressed; they were clean cut. Sometimes you have people come in your home to do things that it scares you. They were so nice. They were polite. They were courteous and did an awesome job! I just wanted to let you know how pleased I was with the service I received. I will be calling again to have TruRinse come and do other carpets in the house. Thank you so much for sending such fine young men. Thanks!


K. Summerhays

My carpets are cleaner than they have been using other companies. Today the tech got out hair dye from a bedroom that has been there for several years. Your tech’s are hard working and friendly. I will be using you for years to come

Diane R

I appreciate the way they handle setting up appointments and reminders. AND, they are excellent at cleaning the carpets in an efficient, quick, yet thorough manner. They even got out two very old stains.


My daughter recommended this service, and I’m happy I took her advice. Besides just needing carpeting throughout the house and some chairs cleaned due to normal use, I also had “cat issues” that required special treatment. Jordan showed up on time, was friendly and professional, did a great job – and the carpets look and SMELL great. Thank you!

Angie B

I’ve never had my carpets cleaned so well. They look brand new!!!


Had the carpet in my bedroom re-stretched. It looks AMAZING!! A+++ fast and honest people.

Lane Brewer

TruRinse is the only cleaner I will use. They cleaned spots others couldn’t keep clean. 5 Stars.


This is my 2nd time with TruRinse and of what I can see this time everything looks great! They are very easy to work with and to change appointment if necessary. They work very hard while they are here. I have had bad experiences with carpet cleaning in the past but am very pleased with TruRinse – that is why I called them back! Thanks! (Also appreciate the reminder call before my appointment)


Our carpets were so filthy from all of the dirt and grime tracked in over the winter. Grant came and spent the time necessary to really get the carpets clean. He was courteous and clean cut. I am so pleased with the results. We have had other carpet cleaning companies through the years and have never been pleased with their work, and have never had a repeat appointment. You have earned a new return customer.


Excellent costumer service and quality carpet cleaning! Scott and Matt stretched and cleaned my carpets this morning and I could not be happier. My carpet feels fresh and new. The service was far above average and very professional. I would trust and recommend them to any of my friends. Thank you for your quality care!

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TruRinse Carpet Cleaning did an AMAZING job. We are very happy with their work and will defiantly use them in the future. I will also be recommending them to anyone and everyone that asks about carpet cleaning. Thanks TruRinse Carpet Cleaning.


I would like to thank the TruRinse Team very nice people. Jake cleaned the carpet was prompt and professional. The customer service is the best. The carpets look great, we are very happy with the job that was performed. You can’t beat the price. Matt thanks for taking care of us.


My wife and I want to thank TruRinse for the best carpet cleaning we have ever had. We had a competitor talk us into signing up for 3 cleanings with the 4th one free and each time they came they could never remove the darkened traffic areas and the carpets were getting dirtier faster in between cleans. We were so disappointed with their last cleaning that we decided to contact TruRinse to come do our cleaning. They came and completely cleaned our carpets and made them look brand new again. We found out that the competitor had been putting more and more soap in our carpets which was attracting the dirt. TruRinse removed the soap so our carpets have stayed cleaner much longer. We will only use TruRinse for our carpet cleaning from now on. Thanks again!!!

Glen G.

Hi, TruRinse is Superb! Thanks to you my 12-year-old carpet looks almost new. Scott really did his magic prepping, removing spots, and cleaning. I’ll never have any other company but yours. (The third time was a charm; the two previous cleaners “can’t hold a candle” in comparison.) Everyone that I know in Ogden will hear about you. See you soon to do my tile.


Jaymie U

I just had my carpets cleaned and they look amazing. Had some grease and rust stains from a construction project and all of the stain came out. My 20 year old carpet looks brand new!

Robbie S

TruRinse cleaned our sectional that has been worn down by our 4 small children. Listen to me when I say, our sectional was disgusting. I think every food my kids have eaten over the past year has been spilled or smeared on it. TruRinse was able to get EVERY SINGLE STAIN out of this couch. I was extremely impressed!! I would absolutely recommend them! Don’t wait another second! I wish I would have hired them sooner!

Lynda P

We have always had great experiences with TruRinse Carpet. Most importantly to me is that the stains they clean do not come back. The technicians are friendly, respectful, and obviously do great work.

L. Reef

First impressions are important and Jordan’s smiling face at the door reminded me why I called this company for the second time. The carpet not only looked greatv– the whole house smelled good!I heard about them on KSL, and they proved to be all and more. From the time I called for an appointment to the time Jordan left, it was a positive experience. I’m now looking at having the air ducts cleaned. Very honest company with prices I can afford!! Thanks to all of you.


I am so grateful that I was able to get this job scheduled so soon AND instead of being LATE the team was here about 3 hours early! They are pleasant – neatly dressed -thorough in their work. I couldn’t be happier!


I love TruRinse they never disappoint! I love that they do “just a little bit more” – 2nd landing, a couple of feet into the dining room etc. You already do our house and BYU condo. TruRinse is the best! I do like the email reminder and specials.


We had our dryer vent and white carpets cleaned. Matt and crew were fantastic. They took their time to do an excellent job and more time to answer all my questions. They went above and beyond the service we’ve had from other highly rated cleaners. Our carpets dried faster than we’ve experienced before because of the very high extraction power of their equipment. The cleaning products were excellent. We’ll call them every time.


I had TruRinse come and clean my carpets. I love the fact that they use no soaps when they clean. My carpets are almost 20 years old and in rough shape. Andrew did a FANTASTIC job in making them look new again. In fact, I loved the work that he did so well I requested him to come back and clean my air ducts. A great job was done by this technician and this company. I will be calling them back often. Thanks TruRinse!!!!

Great customer service – GREAT carpet cleaning. I tried to tip them and they wouldn’t take it! I went downstairs to check on things and I found two industrious clean cut young men busily removing several red stains from a punch spill four years ago – and they did not charge extra! I will be recommending them to my friends, to you reading this and I’ll be using them again. Oh and the price – a great deal!


I called TruRinse to clean my carpets today after a friend gave me a glowing recommendation. I never knew when I made the appointment that I had hired a miracle worker! I was having my carpet cleaned for the peace of mind of knowing that my new granddaughter would be crawling on a clean floor. I told Matt not to work himself too hard because I wasn’t expecting much because of the years of abuse. I expected that my carpet would look better, but when Matt left the carpet looked amazing; just like he told me it would when he started! He told me before he began that there were some stains that he may not be able to remove, but he worked his heart out trying to, and even succeeded with each stain but one. He worked super hard and didn’t stop at my expectation of “better”, but went on to exceed my expectations by leaps and bounds. Thank you Matt for your hard work and my fabulous nearly new carpet!!! I can’t wait to have TruRinse back this summer to do the rest of my house!

Susie Nelson

I was so impressed by these guys! Scott and Kyle made our 6-year-old carpets look almost new again. Those stubborn stains that the machine from the grocery store could not take out, GONE. These guys arrived right on time. My hall clock was chiming as the door bell rang. They moved the furniture, like they said they would, and cleaned up after themselves. I have a client who is a Property Management company, and I will be recommending these guys to them!


Very professional and honest. Our carpets look and feel great. We will use them again and recommend them to others.

Joe C.

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We have been working with customers locally in Utah since 2009. While we were previously known as VCS carpet cleaning, TruRinse® is here to stay, focused on providing quality carpet and surface cleaning that customers can rely on time and time again.


Never having had our carpets cleaned in the past, I didn’t know what to expect. Jake and Scott were professional and surpassed my expectations with their work. They wouldn’t even accept a tip for their good work. I plan to use TruRinse in the future.

Wendy T.

Best customer service in town! TruRinse Carpet Cleaning aims to please the customer and surpass your expectations! My carpets came out cleaner and don’t attract the dirt like they have with past companies. Scott is so kind, careful, and thorough when cleaning your carpets. Matt was able to get out the most difficult stains. For a pet stain he went to the subfloor, treated the subfloor, replaced the pad, cleaned the front and back of the carpet, and deoderized. It’s like new again! His knowledge of the cleaning process is amazing! Extremely reasonable prices for the quality of service and workmanship performed! I can’t thank your company enough!

Alvin J.

The carpet looks better than when I first moved in! I had no idea my old carpet can look like new again! Thank you TruRinse, my wife loves me even more!

Carolyn H.

We moved here from Boston, where professionalism is the rule and our experience with Scott and Jake at TruRinse far exceeded our expectations. They cleaned a BYU condo and our home and did a fabulous job. They didn’t stop until we were happy in every way. I recommended them to my ultra-clean neighbor with off-white carpet, and she was very happy too. I would recommend TruRinse to ANYONE, and plan to use them again each year.

I heard your ad on KSL as I was driving home from the store and called. I left a message on an answering machine, and someone returned my call right away. I was impressed with the staff setting up my appointment. They were very professional and called me to remind me of my appointment as well. Scott was the technician who did my carpet. What a fantastic job!! I have some grandchildren living with me, and we have some well-traveled areas as well as some old carpet in the basement. He was professional, friendly and he did all of the areas in a short amount of time. The carpet looks like new!! I will definitely have TruRinse clean my carpets again. Thank you, thank you, thank you!!!


My two year old got a hold of my bright pink lipstick and decided to paint our brand new carpet!! I was sure it was going to take a miracle to get the carpet clean, but Matt the miracle worker came to the rescue and you’d never be able to tell there was ever any lipstick on the carpet! A true miracle! THANK YOU MATT and TruRinse! You did an amazing job!


Very good! I am a repeat customer and I wouldn’t call anyone else.


Excellent! On time and did a great job!


Great service, great results, great people to work with, great price.


TruRinse does a terrific job at an incredible price at cleaning out all the ducts on our homes.

David Weekley Homes

All the staff is friendly, efficient and through….I discovered VCS Carpet cleaning (now TruRinse) several years ago and recommended them to everyone I know in need of a great carpet cleaning service. They have cleaned my carpets, area rugs, dining room chairs, sofa and swivel rockers. I wish all companies had the customer service that this company has.
Thank you TruRinse…you are amazing…..


Catherine and Ryan

We had TruRinse come out to clean the interior of our car. The stains on the seats from our four year old and two year old boys were pretty awful; pen marks, popsicle stains, spilled milk – you name it we had it! I never thought it would come clean. TruRinse came to our house and spent over an hour working on the car. The finished product was remarkable. It looked better than the day we bought it. It dried quickly and smelled like new. We couldn’t be happier. Scott and Jake were an absolute pleasure to work with. They were so friendly and polite. They wanted to make sure I was 100% satisfied with the finished product. I wouldn’t trust my car- or home – to anyone but TruRinse. We’ll definitely be calling them again in the future as well as recommend them to our neighbors. Thanks guys!

Caire V. Brisson-Ba

This is my story, I had my grandchildren over and one of them (I don’t know who) got a hold of a laundry bleaching pen and used it on my carpet. You can imagine how I felt as it was right in the middle of the main room. I heard your ad on KSL by Scott and Maria and called your company. Matt came out tonight and he was able to dye the carpet in the spot that had been discolored by the bleach pen. I can’t begin to thank him enough and if anyone every needs their carpets cleaned I would highly recommend TruRinse – they are awesome!


I just had my carpets cleaned today and I’m so glad I used TruRinse. Robby was so kind, polite and helpful and my dirty carpets are looking wonderful! I will definitely use TruRinse again. Thanks Robby!

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TruRinse did an excellent job on our carpets. The carpet on our stairs had not been cleaned for quite a long time and needed it badly. I was not expecting much from the cleaning because the Stairs had been cleaned before by other companies and had not looked much better after the cleaning. I was amazed when the stairs were done, they were clean, the dirty gray traffic area was gone! Wow! The technician was also on time, polite and friendly.


These guys rock. Other companies never seem to quite be able to get up stains. TruRinse never disappoints! Jordan and David did our house today and it looks great. Thanks for the great work and also the very professional customer service!


I am very pleased with the way my carpet and upholstery look after being cleaned by TruRinse. They are cleaner and dried more quickly than with other companies I have used. Jordan didn’t seem rushed and took time to answer all my questions. I will definitely use them again and refer my friends and family to them.


The workers were very willing to listen to our specific concerns and address them. They did a very thorough and good job.


You’re the BEST carpet cleaning company I have EVER found and recommend you to everyone who asks me who I use. The ONLY one I use because Jordan always does such an amazing job and fixes all my pet issues and spills and stains on my furniture. My very favorite carpet cleaning is TruRinse!!


I have never worked with a more upfront, honest carpet cleaning company and my area rug looks brand new! 



I heard an ad on KSL radio for your company and thought I would give TruRinse a try. The special was a price in my budget, so I gave the number a call. All I can say is amazing! You have two very fine employees – Scott & Jake. I was very impressed with their friendliness and team work. They came to my home to day to clean a very dirty carpet and it has never been this clean. The gray rainbows are virtually gone. The two workers went over the dirty areas several times until they felt it was clean. I The tile in the kitchen was also cleaned. Again, amazing! Another thing I appreciate is that they weren’t in a hurry to get in, get it done and leave. They asked me many times if it looked good and if I was pleased with it. I will be call TruRinse in the future and I will recommend it highly to my friends and neighbors. Thank you for an outstanding service.

Julie Gambles

Jake did an outstanding job cleaning our carpet. It looks and feels like new again. I love how quickly it dried. I would like to try some of their other services now. My daughter was cleaning her car when he came and he offered to clean the carpet for her just as he was leaving. Thanks for going the extra mile Jake. Loved the customer service.


I wanted to thank TruRinse for delivering great customer service. They came and did exactly what was negotiated over the phone. Additionally, my wife was the only one home for the appointment and there was no up-selling or bait and switch which is not usually the norm with other providers. I would highly recommend you to my friends and neighbors!


Kyle did a great job. After my apartment complex hired someone who did a crappy job, I decided to get the job done myself. Kyle was on time, and now my carpets smell fresh and clean again.

Scott came and cleaned our sofa and carpet today. He did an excellent job. Our sofa was so stained by dogs and it looks like new! Our carpet looks great. Thanks, Scott for being so conscientious and doing the best job possible.

Elsie Landon

I am so happy with the way my carpets turned out, I thought that they were hopeless, but they look almost as good as new. Scott did a great job and was very pleasant to work with. I would recommend him to my friends.


I was beyond satisfied with the job Jordan did. My carpets look fantastic! Very pleased with TruRinse and very impressed with Jordan’s care and professionalism in all regards. 5 Stars!


We have used TruRinse for many years and LOVE them and their work! We wouldn’t choose anyone else…they are affordable, personable and professional. You can count on them to get any job done!


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Very reliable and always does the job completely and correctly. Also very responsive and great customer service.


Fantastic service from scheduling to the work that was done by Jordan and team. Could not be happier!!


Awesome job as always. Only company I will use.


They did an amazing job! The all around service was incredible!


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