About TruRinse® Carpet Cleaning
TruRinse® is a local Utah carpet cleaning company that has been cleaning flooring, carpets, and upholstery for over 14 years. TruRinse® leads the carpet cleaning industry performing best practices and providing quality services. We put our customers needs first, and we always go above and beyond in getting your carpets and surfaces extremely clean.
Who We Are
TruRinse® Background
TruRinse®, originally known as VCS Cleaning Systems, was founded in 2009, and we opened our doors in 2010. Our main offices are located in Lindon, Utah, and we serve our local community all along the Wasatch Front.
In 2001, Matthew Ashdown, the visionary behind TruRinse®, discovered the carpet cleaning industry. Over the ensuing two decades, he dedicated himself to broadening his skills, cultivating expertise, and establishing an outstanding company. Backed by a team of proficient staff and technicians who are committed to fulfilling customers’ needs, TruRinse® delivers top-notch cleaning services. The emphasis on the rinsing process ensures carpets are not only cleaner but also dry quickly, restoring them to a new and revitalized appearance and texture.
TruRinse® uses a high-powered, truck-mounted hot water extraction method, or steam cleaning. We use our own cleaning product, which is free from soaps and chemicals, no VOC, is non allergenic, and 100% odor free – making it not only effective, but also environmentally friendly.
Overall, we believe in providing excellent service for our customers. It is our job to make your life less stressful, so you can focus on doing the things you want and need too.
What Makes TruRinse Unique
The TruRinse® Approach Focuses On Putting Your Needs First
Steam Cleaning & Truck Mount
Steam cleaning is generally considered to be the only corrective or restorative cleaning process of carpet cleaning methods.
Hot Water
We rinse your carpets using water that is anywhere from 210 – 230 degrees. This ensures a Truly Clean and Truly Rinsed® home.
Revolutionary Rinsing Process
Our system is designed to leave your carpets free of contaminants, soap, chemical residue, normal dirt, and stains – thoroughly rinsed clean and soft!
Environmentally Friendly Products
You can count on us to never use harsh chemicals or soaps on your carpet.
Guarantee You Will Be Amazed
With our TruRinse® Approach, you can count on consistent and amazing results time and time again. Your carpets, upholstery, tile, and grout have never looked so good. We think you will be amazed by our process, our results, and your whole experience from beginning to end!
Expertise & Knowledge Applied in Every Service
At TruRinse®, we have invested years mentoring and training our technicians so they understand the science of carpet cleaning, pay attention to the details, and leave you amazed with the results.
TruRinse® Guarantee
We guarantee you will be amazed! We promise to leave our customers satisfied with the whole experience from scheduling to cleaning, and to how your carpets look and feel after it dries.
We also offer upholstery cleaning, tile cleaning, rug cleaning, pet treatment, carpet repair, re-stretching, and carpet protectant.
We Guarantee You Will Be Amazed
Our Vision & Mission
TruRinse® Vision
We are committed to excellence; excellent customer service, excellent results, and excellent experiences. Since cleaning carpets, flooring, and upholstery are part of life, we believe that you don’t have to settle for anything less than a high quality clean. You deserve to have the best clean possible, and we promise to deliver.
Utilizing our distinctive TruRinse® Approach, we consistently excel in eliminating stains, spots, and dirt in a manner unparalleled by others. Our unwavering commitment to customers ensures they receive the quality results they rightfully deserve, transforming what might be a daunting process into one that is straightforward, efficient, and invaluable.
TruRinse® Mission
TruRinse® believes that it should be easy for you to have quality carpet cleaning, upholstery, and floor cleaning available. We make it easy for you to get the cleaning you need, in a timeframe that works for you.
Our dedication lies in delivering the utmost quality in carpet and floor cleaning services. Recognizing the significance of a meticulously clean home that aligns with your preferences, we strive to make the carpet cleaning process effortless and straightforward. You deserve the assurance that once the job is complete, your carpets are genuinely clean and meet your standards.
Our services provide a higher quality of life for you and your family, where you can focus on all of the things that really matter to you and your family.
We love getting those pesky and tricky spots out because not only do we love cleaning carpets, but we love helping you be satisfied with clean fresh carpet in your home.
We’re Not Happy Unless You Are
Our Core Values & Commitment
Leave it Clean
We do our best to leave nothing behind but clean, soft carpets, including hard to remove stains that others just can’t touch.
Setting the Standard, Keeping the Standard
We have been providing services for 14 years all over central Utah. Our owner and founder has over 20 years of experience in this industry, and it shows.
TruRinse believes that anyone looking for carpet cleaning services deserves a high standard and reliable cleaning.
This standard empowers our team to continue to get stains, spots, and dirt out of your carpet like no one else.
Our dedication to our customers brings the quality results they deserve, making what could be a stressful process, simple, effective, and valuable.
Share Our Expertise & Knowledge
It is our responsibility to educate and empower our customers to make the best decisions about how their home is cleaned and maintained. We promise to answer questions, to help you understand how to take care of your carpet and home between cleans, and to provide value and support anywhere we can.
We're Not Satisfied Unless You Are
We will do everything we can to leave your home better than we found it.
At the end of each service, we go through what we did with you to make sure you are satisfied with the results.
The Details Matter
We know that who you trust to come to your home or business is a big deal. We care about the details as much as you do, which is why we use correct approaches as we clean, including wearing booties, and using guard protectors so we don’t damage doorways, stair rails or baseboards.
Apply the Science Behind Carpet Cleaning
We understand the science behind the carpet cleaning process, and the science dictates our approach. We are committed to staying up on the latest developments and current industry standards as carpets evolve, keeping us at the top of our game and continuing to deliver amazing results!
We are committed to learning and growing and as we learn and grow our approach will evolve to meet your unique needs. As technology changes, carpets change, and the industry changes you can count on us to stay up to date on appropriate cleaning techniques to deliver results leaving you amazed at our results time and time again.
Who We Are
Our Team & Technicians
Voted Best Carpet Cleaning Company in Utah
Awards & Recognition From Our Utah Community
Why Our Customers Trust Us
Customer Testimonials
F.A.Q.
Frequently Asked Questions
What is in the TruRinse Solution?
Sea Salt, natural minerals, and soft water along with natural oxygen creates the cleaning power of the TruRinse® Solution.
Do you charge by square foot or by area?
At TruRinse, we charge by area. Areas consist of living rooms, bedrooms, hallways, stairs, etc. some larger rooms may count as more than one area. For more specific pricing please contact us.
How often should I clean my carpet?
If it’s dirty, or looks dirty, clean it! We recommend that you clean your carpets every 6 months. Just like you change your oil every 3,000 miles, you clean your carpets every 6 months. Maintenance is the key to saving your carpet! This will also help you keep your home fresh, feeling and looking new.
How long does cleaning take?
Cleaning time can vary depending on how soiled your carpet is and how many areas you are having cleaned. Typically, a 3 area clean can take any time between 1-1/2 hours. Usually we plan on a 2 hour appointment, and if you need any additional services we will extend your appointment time to ensure that we have and take the time to get your carpets truly rinsed!
What process do you use in the TruRinse Approach?
We fall under the category of a truck mounted hot water extraction or steam cleaning system. When you combine the tools, with our expertise and know how we promise to deliver amazing results again and again.
What forms of payment do you take?
We make it easy for you to pay in a way that is convient for you. We accept cash, check and debit/credit cards but there is a $5.00 fee to process a card and we do require payment at the time of service.
What do I need to do before you come to clean my carpet?
We ask that you have any small furniture pieces moved out of the areas you would like to have cleaned. We will vacuum before we begin the steam cleaning and we do ask that you have any large debris picked up before we arrive.
TruRinse will not move furniture due to liability issues, but our technician will clean around larger pieces that are not moved.
Are there any additional charges or hidden fees for services?
We have no hidden fees, we will charge you what we quote you for. However, there may be additional charges for specialty treatments such as urine pet treatment, stain removal or to apply protectant to your carpet after cleaning. The pricing may also change if you request any additional services during your appointment, and we will be clear with you on what each of those services will cost.
How long are your typical carpet cleaning dry times?
You can expect anywhere from a 8-10 hour dry time but dry time can very depending on air circulation in your home and the humidity outside.
If your carpets aren’t fully dry, we recommend increasing air flow and circulation so that the moisture remaining in the carpet will dry faster.
What does TruRinse mean?
Our name, TruRinse® defines what we do — truly rinse your carpet from any contaminants, dirt, soil or anything else left behind by previous cleaners. We will leave the carpets as they should be rinsed clean so that your carpets can look and feel like they are new.
Do you clean area rugs?
TruRinse has two methods of cleaning. We can hand wash fine, delicate rugs that are oriental rugs, made of wool, etc.
We clean other types of area rugs on site with the same process we use to clean your regular carpet.
Prices will vary depending on which cleaning process you choose, and what type of rug you are having cleaned.
What is your 100% satisfaction guarantee?
The only guarantee we have is that you will be amazed! If you are not satisfied with your service or we missed something, then please contact us and we will make it right!
How soon can I book a carpet cleaning appointment?
Typically, we have appointments available within a few days, and sometimes particularly during our busy seasons it may be up to 2 weeks before we can book an appointment. The best way to know what we have available is to contact us via phone call or text.
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