About TruRinse® Carpet Cleaning

TruRinse® is a local Utah carpet cleaning company that has been cleaning flooring, carpets, and upholstery for over 14 years. TruRinse® leads the carpet cleaning industry performing best practices and providing quality services. We put our customers needs first, and we always go above and beyond in getting your carpets and surfaces extremely clean. 

Who We Are

TruRinse® Background

TruRinse®, originally known as VCS Cleaning Systems, was founded in 2009, and we opened our doors in 2010. Our main offices are located in Lindon, Utah, and we serve our local community all along the Wasatch Front.

In 2001, Matthew Ashdown, the visionary behind TruRinse®, discovered the carpet cleaning industry. Over the ensuing two decades, he dedicated himself to broadening his skills, cultivating expertise, and establishing an outstanding company. Backed by a team of proficient staff and technicians who are committed to fulfilling customers’ needs, TruRinse® delivers top-notch cleaning services. The emphasis on the rinsing process ensures carpets are not only cleaner but also dry quickly, restoring them to a new and revitalized appearance and texture.

TruRinse® uses a high-powered, truck-mounted hot water extraction method, or steam cleaning. We use our own cleaning product, which is free from soaps and chemicals, no VOC, is non allergenic, and 100% odor free – making it not only effective, but also environmentally friendly.

Overall, we believe in providing excellent service for our customers. It is our job to make your life less stressful, so you can focus on doing the things you want and need too.

What Makes TruRinse Unique

The TruRinse® Approach Focuses On Putting Your Needs First

Steam Cleaning & Truck Mount

Steam cleaning is generally considered to be the only corrective or restorative cleaning process of carpet cleaning methods. 

Hot Water

We rinse your carpets using water that is anywhere from 210 – 230 degrees. This ensures a Truly Clean and Truly Rinsed® home.

Revolutionary Rinsing Process

Our system is designed to leave your carpets free of contaminants, soap, chemical residue, normal dirt, and stains – thoroughly rinsed clean and soft!

Environmentally Friendly Products

You can count on us to never use harsh chemicals or soaps on your carpet.

Guarantee You Will Be Amazed

With our TruRinse® Approach, you can count on consistent and amazing results time and time again. Your carpets, upholstery, tile, and grout have never looked so good. We think you will be amazed by our process, our results, and your whole experience from beginning to end!

Expertise & Knowledge Applied in Every Service

At TruRinse®, we have invested years mentoring and training our technicians so they understand the science of carpet cleaning, pay attention to the details, and leave you amazed with the results.

TruRinse® Guarantee

We guarantee you will be amazed! We promise to leave our customers satisfied with the whole experience from scheduling to cleaning, and to how your carpets look and feel after it dries. 

We also offer upholstery cleaning, tile cleaning, rug cleaning, pet treatment, carpet repair, re-stretching, and carpet protectant.

We Guarantee You Will Be Amazed

Our Vision & Mission

TruRinse® Vision

TruRinse® was created so that individuals, families, and businesses looking for our quality carpet cleaning and flooring services could have someone to count on to deliver amazing results. 

We are committed to excellence; excellent customer service, excellent results, and excellent experiences. Since cleaning carpets, flooring, and upholstery are part of life, we believe that you don’t have to settle for anything less than a high quality clean. You deserve to have the best clean possible, and we promise to deliver. 

Utilizing our distinctive TruRinse® Approach, we consistently excel in eliminating stains, spots, and dirt in a manner unparalleled by others. Our unwavering commitment to customers ensures they receive the quality results they rightfully deserve, transforming what might be a daunting process into one that is straightforward, efficient, and invaluable.

TruRinse® Mission

TruRinse® believes that it should be easy for you to have quality carpet cleaning, upholstery, and floor cleaning available. We make it easy for you to get the cleaning you need, in a timeframe that works for you. 

Our dedication lies in delivering the utmost quality in carpet and floor cleaning services. Recognizing the significance of a meticulously clean home that aligns with your preferences, we strive to make the carpet cleaning process effortless and straightforward. You deserve the assurance that once the job is complete, your carpets are genuinely clean and meet your standards.

Our services provide a higher quality of life for you and your family, where you can focus on all of the things that really matter to you and your family.  

We love getting those pesky and tricky spots out because not only do we love cleaning carpets, but we love helping you be satisfied with clean fresh carpet in your home.

We’re Not Happy Unless You Are

Our Core Values & Commitment

Leave it Clean

We do our best to leave nothing behind but clean, soft carpets, including hard to remove stains that others just can’t touch.

Setting the Standard, Keeping the Standard

We have been providing services for 14 years all over central Utah. Our owner and founder has over 20 years of experience in this industry, and it shows.

TruRinse believes that anyone looking for carpet cleaning services deserves a high standard and reliable cleaning.

This standard empowers our team to continue to get stains, spots, and dirt out of your carpet like no one else.

Our dedication to our customers brings the quality results they deserve, making what could be a stressful process, simple, effective, and valuable. 

 

Share Our Expertise & Knowledge

It is our responsibility to educate and empower our customers to make the best decisions about how their home is cleaned and maintained. We promise to answer questions, to help you understand how to take care of your carpet and home between cleans, and to provide value and support anywhere we can.

We're Not Satisfied Unless You Are

We will do everything we can to leave your home better than we found it.

At the end of each service, we go through what we did with you to make sure you are satisfied with the results.

The Details Matter

We know that who you trust to come to your home or business is a big deal. We care about the details as much as you do, which is why we use correct approaches as we clean, including wearing booties, and using guard protectors so we don’t damage doorways, stair rails or baseboards.

Apply the Science Behind Carpet Cleaning

We understand the science behind the carpet cleaning process, and the science dictates our approach. We are committed to staying up on the latest developments and current industry standards as carpets evolve, keeping us at the top of our game and continuing to deliver amazing results!

We are committed to learning and growing and as we learn and grow our approach will evolve to meet your unique needs. As technology changes, carpets change, and the industry changes you can count on us to stay up to date on appropriate cleaning techniques to deliver results leaving you amazed at our results time and time again.

Who We Are

Our Team & Technicians

TruRinse team images

The Wasatch Front

Areas We Serve in Utah

If you don't see your area on this list, please contact us and we'll work out the details.

Find out if we service your city! Select the county and choose your city.

Voted Best Carpet Cleaning Company in Utah

Awards & Recognition From Our Utah Community

Voted Top 3

Daily Herald People's Choice Awards, 2019, 2014, 2012, and 2011

Why Our Customers Trust Us

Customer Testimonials

TruRinse® Carpet Cleaning
Excellent
5.0
Based on 754 reviews
review us on
Kaleb and Derek did a great job! The carpets look amazing!
Response from the owner: Thank you for your online review Heidi! We are so grateful that you were pleased with the technicians, and the service they provided. We look forward to cleaning your carpets again in the near future.
Phenomenal job! Great service!!
Response from the owner: Thank you so much for your kind words! We're thrilled to hear that you had a phenomenal experience with us and that our service met your expectations. We look forward to cleaning for you in the future. Thanks!
My daughter spilled some black paint on her bedroom carpet. I worked at it for 2 days trying to get it out with no success. A friend of mine gave me TruRinse’s number and they came right over and was able to get the spot out!! They are the ONLY carpet cleaners I’ll ever use.Thank you Matt!!
Response from the owner: We're thrilled to hear that TruRinse could come to the rescue and successfully remove the black paint from your daughter's bedroom carpet. Our team takes great pride in delivering top-notch service and results, and it's wonderful to know that we've earned your trust as your go-to carpet cleaners. We'll be sure to pass along your kind words to Matt and the rest of the team. If you ever need assistance again, don't hesitate to reach out. Thanks for choosing TruRinse!
We are very happy with the carpet cleaning work they did. Blake and Colby were good to explain the process, take care to make sure the hoses didn’t mark anything and that we were happy with the result. We will definitely use Turin’s again.
Response from the owner: We greatly appreciate your kind words about our carpet cleaning service! It's fantastic to hear that Blake and Colby made sure to explain the process thoroughly and took extra care to protect your belongings. Customer satisfaction is at the core of everything we do, and we're thrilled that you're happy with the result. Thank you for choosing TruRinse, and we can't wait to serve you again!
Vince and Brady did a great job! Our carpets look amazing.
Response from the owner: Thank you for you review Ashlee! We are grateful that your carpets look truly amazing and that you are happy with the cleaning. We look forward to servicing for your home soon!
Excelente servicio. Muy amables
Response from the owner: Thank you for your five star review Laraina! We are so grateful you appreciated our services and look forward to cleaning for your home again in the near future.
Kaleb and Allan did an incredible job! I am in shock with how clean my rugs and sectional are! They cleaned our tile floors and the grout is a completely different color than before because it was so dirty! I didn’t realize how dirty my floors were! I am SO impressed and thrilled with my clean house!
Response from the owner: Maggie, thank you for being a loyal repeat customer! It is always nice to hear when our technicians do a great job and that they were able to provide Tru-ly amazing results which is always our goal. We appreciate you sharing your experience with us!
Ive used tgem 3 times. Carpets look great.nice staff.
Response from the owner: Hi Angela! Thank you for the kind review! We appreciate you choosing TruRinse three times – that means a lot to us. We strive to deliver both top-notch cleaning and friendly service, so your feedback is truly rewarding. We look forward to keeping your carpets looking their best in the future!
Professional, all stains removed job well done. Will use services again Thank you!
Response from the owner: Hi Ariel, thank you for your 5 star review. It's our mission to deliver top-notch service and a fresh, clean feeling to your home, and we are so glad that you were able to have that positive experience. We look forward to working with you in the future.
After a bad experience with a well known carpet cleaning company, I was referred to TruRinse by a family member. I am so impressed with their service and knowledge. They have been so helpful with our home as well as our rentals. Matt came over to do some repairs after it was cleaned and it looks fantastic! I am a customer for life!
Response from the owner: Sheryl, thank you so much for taking the time to leave such a fantastic review. We're so glad to hear that TruRinse was able to impress you after your previous experience. It means a lot to us that you trust us with your home and rentals. We look forward to being your customer for life as well! Please don't hesitate to reach out if you ever need our services again in the future.
Excellent service; prompt, courteous, friendly and professional. We had our carpet cleaned and stretched. Our carpet had several ripples and all have been completely eliminated. Our carpet looks like new. We are very satisfied. Outstanding work.
Response from the owner: Thank you for your review Vaughn! We are grateful to know that you had a positive experience with our services and look forward to serving for your home again in the near future!
Jed did a really great job. He was very friendly and thorough!
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F.A.Q.

Frequently Asked Questions

What is in the TruRinse Solution?

Sea Salt, natural minerals, and soft water along with natural oxygen creates the cleaning power of the TruRinse® Solution.

Do you charge by square foot or by area?

At TruRinse, we charge by area. Areas consist of living rooms, bedrooms, hallways, stairs, etc. some larger rooms may count as more than one area. For more specific pricing please contact us. 

How often should I clean my carpet?

If it’s dirty, or looks dirty, clean it! We recommend that you clean your carpets every 6 months. Just like you change your oil every 3,000 miles, you clean your carpets every 6 months. Maintenance is the key to saving your carpet! This will also help you keep your home fresh, feeling and looking new. 

How long does cleaning take?

Cleaning time can vary depending on how soiled your carpet is and how many areas you are having cleaned. Typically, a 3 area clean can take any time between 1-1/2 hours. Usually we plan on a 2 hour appointment, and if you need any additional services we will extend your appointment time to ensure that we have and take the time to get your carpets truly rinsed! 

What process do you use in the TruRinse Approach?

We fall under the category of a truck mounted hot water extraction or steam cleaning system. When you combine the tools, with our expertise and know how we promise to deliver amazing results again and again.

What forms of payment do you take?

We make it easy for you to pay in a way that is convient for you. We accept cash, check and debit/credit cards but there is a $5.00 fee to process a card and we do require payment at the time of service.

What do I need to do before you come to clean my carpet?

We ask that you have any small furniture pieces moved out of the areas you would like to have cleaned. We will vacuum before we begin the steam cleaning and we do ask that you have any large debris picked up before we arrive. 

TruRinse will not move furniture due to liability issues, but our technician will clean around larger pieces that are not moved.

Are there any additional charges or hidden fees for services?

We have no hidden fees, we will charge you what we quote you for. However, there may be additional charges for specialty treatments such as urine pet treatment, stain removal or to apply protectant to your carpet after cleaning. The pricing may also change if you request any additional services during your appointment, and we will be clear with you on what each of those services will cost. 

How long are your typical carpet cleaning dry times?

You can expect anywhere from a 8-10 hour dry time but dry time can very depending on air circulation in your home and the humidity outside.

If your carpets aren’t fully dry, we recommend increasing air flow and circulation so that the moisture remaining in the carpet will dry faster. 

What does TruRinse mean?

Our name, TruRinse® defines what we do — truly rinse your carpet from any contaminants, dirt, soil or anything else left behind by previous cleaners. We will leave the carpets as they should be rinsed clean so that your carpets can look and feel like they are new. 

Do you clean area rugs?

TruRinse has two methods of cleaning. We can hand wash fine, delicate rugs that are oriental rugs, made of wool, etc.

We clean other types of area rugs on site with the same process we use to clean your regular carpet.

Prices will vary depending on which cleaning process you choose, and what type of rug you are having cleaned.

What is your 100% satisfaction guarantee?

The only guarantee we have is that you will be amazed! If you are not satisfied with your service or we missed something, then please contact us and we will make it right!

How soon can I book a carpet cleaning appointment?

Typically, we have appointments available within a few days, and sometimes particularly during our busy seasons it may be up to 2 weeks before we can book an appointment. The best way to know what we have available is to contact us via phone call or text. 

It's Easy as

to schedule your appointment

Grant E.
Grant E.
Blake did a great job... cleaning and treating my carpets…TruRinse always comes through with terrific service. We use them every year and have for a long time!read more
Melissa
Melissa
Vince and Andrew were... great! So accommodating, respectful and quick. I will use TruRinse every time I need my carpets cleaned. Also, did you know they can stretch your carpet if you have waves? Not the same day as cleaning but it’s a service they offer.read more
Sayer L.
Sayer L.
I called five different... companies and they were the only one that could get me in ASAP. They showed up within a half hour and surpassed all expectations. I will for sure be using them again.read more
Brad K.
Brad K.
Matt came to the house... to clean and stretch carpets. He was awesome! Not only was he very polite, careful and timely but he also did an amazing job with everything. Solid job, highly recommend!read more
Stephanie M.
Stephanie M.
Blake did a fantastic... job! He was prompt, professional and communicative!read more
Vaughn C.
Vaughn C.
Excellent service;... prompt, courteous, friendly and professional. We had our carpet cleaned and stretched. Our carpet had several ripples and all have been completely eliminated. Our carpet looks like new. We are very satisfied. Outstanding work.read more
Maggie H.
Maggie H.
Kaleb and Allan did an... incredible job! I am in shock with how clean my rugs and sectional are! They cleaned our tile floors and the grout is a completely different color than before because it was so dirty! I didn’t realize how dirty my floors were! I am SO impressed and thrilled with my clean house!read more
Tracey B.
Tracey B.
I am so impressed with... TruRinse carpet cleaning. Vince was my technician and he took such good care to clean my carpets. He attended to the smallest detail!read more
Becky D.
Becky D.
Excellent service,... excellent cleaning. Highly recommend! We were dealing with a major pet issue in one of our bedrooms and TruRinse worked some serious magic. We'll be using them every time!read more
Connie H.
Connie H.
Great job!!
ROB A.
ROB A.
We are very happy with... the carpet cleaning work they did. Blake and Colby were good to explain the process, take care to make sure the hoses didn’t mark anything and that we were happy with the result. We will definitely use Turin’s again.read more
Heidi R.
Heidi R.
Kaleb and Derek did a... great job! The carpets look amazing!read more
Sandy P.
Sandy P.
Had a fabric chair... cleaned that had issues with urine smell. The guys did it fast and it smelled great last time I checked.read more
Susan H.
Susan H.
Matt with TruRinse make... my carpet and tile floors look like new!! He did such a great job! I highly recommend Matt and his company!read more
Audrey K.
Audrey K.
Highly recommend using... this company for your carpet cleaning needs. I had a white rug that needed some serious attention, they did an excellent job and it looks so much better! Pricing is very reasonable, and the process did not take very long. Will be using them again.read more
Angela K.
Angela K.
Ive used tgem 3 times.... Carpets look great.nice staff.read more
Robyn M.
Robyn M.
This is the second time... we’ve hired this company and they’ve gone above and beyond both times. We had Andrew clean our carpets today and he was so positive, professional, attentive, and generous. The carpets look amazing. He was able to get crushed slime out of our master bedroom carpet and toddler urine out of my daughter’s bedroom. 😂 You would never know how much my kids abuse these carpets based on these “after” pictures. Thank you, Andrew and the TruRinse team who set up the appointment and communicated so clearly. I will continue to recommend you to everyone I know and will be reaching out in the future for another cleaning! Also, I REALLY appreciate the very clean, fragrance free, natural salt product you use! It cleans so well without any of the junk!!! 👏👏👏read more
Rodger S.
Rodger S.
From appointment setting... over the phone to the technicians the experience was great. We are pleased with the results and value received.read more
Ash P.
Ash P.
Jason was quick and... professional, did an awesome job.read more
Samantha M.
Samantha M.
We are thrilled with... TruRinse! Blake did an AMAZING job with our carpets, stairs and couch. Blake was very knowledgeable and honest with the many questions we had. He was also very punctual, polite and professional.The person who booked our appointment was very kind and made booking a breeze. Once the carpet dried, it looks and feels brand new! We will absolutely use TruRinse again and be recommending them to all of friends and family. Thank you!!read more
Tesla W.
Tesla W.
Mich was amazing. Very... professional and helpful. Will never use a different carpet company again.read more
Heather S.
Heather S.
My daughter spilled some... black paint on her bedroom carpet. I worked at it for 2 days trying to get it out with no success. A friend of mine gave me TruRinse’s number and they came right over and was able to get the spot out!! They are the ONLY carpet cleaners I’ll ever use.Thank you Matt!!read more
Erin B.
Erin B.
We thought we were going... to have to replace our carpet in our family room. It was dirty from wear and tear and coming up where it met the hardwood floors. Matt and Ben came and made it look good as new. They were prompt and friendly and saved us so much money.read more
Mary anne G.
Mary anne G.
We REALLY got our... money's worth!! The carpets are cleaner than they've ever been since original instalation 18 years ago... and we have kids and dogs!read more
Ashlee S.
Ashlee S.
Vince and Brady did a... great job! Our carpets look amazing.read more
JR
JR
Jacob was really great... to work with. He walked through the process with us and did a very thorough job. Turned out awesome!read more
Syria De La C.
Syria De La C.
Phenomenal job! Great... service!!read more
Toni C.
Toni C.
Had the TruRinse team... out again to spring clean my carpets and chair! Our technician was very knowledgeable and very kind, he took extra care making sure our baseboards and door frames weren’t scuffed from the hoses!!! Our carpet and chair look brand new again! Thanks again TruRinse team, we will never use anyone else!!!read more
Gina W.
Gina W.
I got online Sunday... afternoon to find a carpet cleaner who didn't use chemicals and saw TruRinse. I reached out to them in a message. Promptly Monday morning I got a text saying they could come that same day. Not only did they arrive at the appointed hour, but they were kind and helpful. They listened to my needs and did a great job! I would definitely recommend them! From start to finish, we are so pleased!read more
Sheryl R.
Sheryl R.
After a bad experience... with a well known carpet cleaning company, I was referred to TruRinse by a family member. I am so impressed with their service and knowledge. They have been so helpful with our home as well as our rentals. Matt came over to do some repairs after it was cleaned and it looks fantastic! I am a customer for life!read more
Andalin B.
Andalin B.
We are very happy with... this service. Matt did an exceptional job removing soap residue. Carpet looks great! Highly recommended!read more
Kim D.
Kim D.
The employee’s that... cleaned my carpets did a great job, timely, polite, took extra care with my stains. My carpets look great!read more
Trisha K.
Trisha K.
Oh my word these guys... are awesome! I heard about them from a friend who does daycare and decided to give them a try (i have used other in the past, usually disappointing-zerorez was sadly the worst)... I asked for the same technician she used (Jacob) just to be on the safe side, but was assured all their technicians are great ;).... these guys were kind, professional, fast and my carpets look BEAUTUFUL! After a huge Easter party, we had silly putty, baby food pouch splatter, throw up etc, i mean my carpet was rough! So got i called the next day lol! They were able to come out when i needed and really did a fabulous job! Thankyou sooo much!!! Supernice that they cared they did their job they didn't add any extra fees, not for anybof those spots, nothing! Way to run a good business!:)read more
melanie S.
melanie S.
Jacob cleaned my carpets... better than they have ever been cleaned before he did an excellent job!!!read more
Ariel W.
Ariel W.
Professional, all stains... removed job well done. Will use services again Thank you!read more
Krista W.
Krista W.
I loved the guys who... came to do carpets and my sofa. I didn’t think the sofa was so dirty until it was clean againread more
Tami W.
Tami W.
Jed did a really great... job. He was very friendly and thorough!read more
Lariana A.
Lariana A.
Excelente servicio. Muy... amablesread more
Autumn M.
Autumn M.
I had them come and... clean my carpets and spot clean my couch before I moved out. Blake did an amazing job was very professional and made it look like it was brand new carpet got the stains out of my couch as well. I couldn't believe how clean it was very impressed and the price was just as good very low cost for an amazing clean and fresh smell not a bunch of chemical smells either a very clean fresh smell i love it. I will most definitely use them again and will be recommending them to everyone.read more
Megan J.
Megan J.
TruRinse did a great... job. They were prompt, efficient and friendly.read more
Karen H.
Karen H.
We were so impressed... with the quality of work that was performed on our carpets. We had a bad stain in one area and they were able to completely remove the stain. We will definitely use this company again. Riley and Caleb were very friendly and professional.read more
Ralph & Diana P.
Ralph & Diana P.
Professional and fair.
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